If you wish to return or exchange a product, please contact our company:
- Phone: 2106816622,
- Viber/Whatsapp: 6908876601,
- E-mail: firstname.lastname@example.org or
- Visit our physical store (A. Papandreou 27, Halandri, 15132)
Returns and exchanges are accepted within 14 days from the date of purchase.
All products should be in excellent condition, safely packed to avoid delivery damages and include all the initial packaging (pouches, bags, etc.) as well as their receipt.
Returns/exchanges are free of charge within Greece when using Easymail. If you wish to choose a different courier company, you take responsibility of the return costs.
If your order has been sent abroad return fees are be paid by sender.
Returns/Exchanges are not accepted for special orders. Returns are accepted at the price of purchase and with a valid sales receipt or exchange card.
In case of a Return, the amount will be refunded to your bank account. Refunds are provided only when the returned good/s are accompanied by the receipt of purchase.
Please take into consideration that refunds require a 5-day-period, starting from the day we receive the returned goods, and that refund will be charged into the account used for the original order.
Please note that refunds are only applicable for e-shop purchases and not physical store purchases. Moreover, we do not accept returns or give refunds for seasonal products and offers.